Privacy Policy

This privacy policy applies to information collected through the jobs-during-covid website (the website) or through other dealings directly related to the website. It applies to jobseekers, employers, and anyone else visiting the website. The website is owned by the Ministry of Social Development (we/us/our). We have contracted Joy Business Academy (JBA) to build and run the website on our behalf. All information JBA collects and uses to run the website is done on our behalf, and they do not use the information for their own purposes.

This Privacy Policy is designed to help you understand:

  • what information we collect from you,
  • how it's stored and used,
  • how you can access and correct it, and
  • when we might disclose it to other people.

You have rights set out in this policy and in the Privacy Act. We are not limiting or excluding those rights in any way.

The information we collect?

When jobseekers sign up to the website, we collect the information they give us to create their profile. This includes name, email, region, whether they're registering due to covid-19 and answers to 9 employment questions; Jobseekers must provide this information to create a profile.

We also ask jobseekers for a description of their work history, education, skills and their referees' contact information. Jobseekers can choose not to provide this information, but they will not be able to apply for jobs without doing so.

When employers create a profile on the website, we collect their representative's name, email and phone number. They must provide this information to create a profile.

When jobseekers and employers use the website, we collect information they input to it, information about their use of it, and their communications with us.

We collect details of all the website visitors' activity on the website, browser, domain name, IP address, the details of any website they linked to from the website.

How we will use your information

We use your information to:

  • Create your account on the website and contact you.
  • Identify jobs that jobseekers may be interested in and notify them of this.
  • Identify jobseekers who may be appropriate for a job and notify the employer of this.
  • Provide you with services facilitated through the website and help you out if you have any issues relating to our services.
  • Report on, evaluate and administer the website, and to help us design new services and tools.
  • Respond to you on any queries, complaints or requests you might have made, and other customer care issues.
  • Give you information about us, and our services that we think may be of interest to you.

Access and Correction of your information

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if it's wrong. If you would like to access and or correct your information, please contact us. Our contact details are at the end of this Policy.

Where we store your personal information

JBA stores your information on our behalf on Amazon Web Service in Australia.

How and when we will share your personal information

Jobseekers can choose to make their profile visible to employers, so employers can review it and approach them about jobs. If a Jobseeker completes a learning module they can choose to make their results visible to employers.

Jobseekers who have a visible profile and have not logged in for 12 months will have their status automatically changed to 'not visible'; they will receive an email notification of this a week before the status is changed.

Depending on what information the jobseeker inputs to the website and their visibility status, employers may be able to see the jobseeker's:

  • name
  • email
  • region
  • profile photo
  • residency and employment status
  • willingness to relocate for work
  • if they're looking for full time, part time, or casual work
  • available start date
  • answers to the 9 employment questions completed when signing up
  • results from learning modules completed on the website
  • a description of their work history, skills, education, and referee contact information.

We may disclose your personal information to another party where the Privacy Act permits. Such as when the disclosure directly relates to the purpose we collected it for, where there are safety reasons for disclosing it, or you specifically tell us we can disclose it.

Deleting your profile

If you wish to delete your profile, email us at and we will delete it for you.

MSD Privacy Notice

To find out about what different parts of the MSD do with your personal information (such as Work and Income, StudyLink, Senior Services and Youth Service) please read our privacy notice.

Website Cookies

We may set and access Cookies on your computer. "Cookies" are text files placed on your computer for the purpose of collecting non-personal visitor behaviour information and information about your operating system, domain name and IP address. The information collected is anonymous and is used for the purpose of understanding how you use the website to enable us to enhance your online experience.

You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. In addition, you may delete Cookies that have already been placed on your hard drive. For further details please consult the help menu in your browser. Disabling or deleting Cookies may prevent you from using the full range of services available on the website.

Contact information



The Ministry of Social Development, 56 The Terrace, Wellington, NZ

Changes to the Privacy Policy

We may change this Privacy Policy from time to time by uploading a new version on the website.