SALES & SERVICE ADMINISTRATOR

Job Description

This is a demanding and fast-paced role where you will be delivering excellent sales, administration, and customer service support to the team. This will be achieved with your amazing communication and problem-solving skills!. 

Located: Albany, Auckland 


What your day might look like:

  • Providing customer support - being the first point of contact for customers through phone calls, e-mails, and walk-ins
  • Match quotes with processed orders/ invoices and close the loop.
  • Entering customer’s orders, processing warranty requests within our internal teams/ external suppliers
  • Liaising with the sales, production, and dispatch teams to ensure timely product delivery.
  • Resolving any issues/ or escalating to Branch Manager
  • Completions of work orders

To be successful in this role, you must have:

  • Proven customer service, administration, and sales experience
  • Excellent verbal and written communication skills
  • Resilience and confidence when dealing with contractors and builders
  • Intermediate computer skills
  • Roofing background and/or understanding of the construction industry is preferred, but training can be provided to suitable candidates
  • High attention to detail, ability to multitask and prioritise


The Company:

The Roofing Store is a New Zealand owned and operated company, producing superior high-quality lightweight roofing solutions. Our brand is synonymous with quality and innovation, and we would love for you to be a part of it. We value and invest in employee development and wellbeing while prioritizing our client focused approach.


SALES & SERVICE ADMINISTRATOR

The Roofing Store Ltd

Job type:

Full Time, Permanent

Hours of work:

40

Location:

Auckland City

Wage:

$20.00 - $150.00+ per hour

Listed:

23-06-2022

Closes:

23-07-2022

Reference:

444294-ORT