Job Description

As a Supervisor, Your task & duties will be as below:

* Supervise the front of house during your shift Respond to customer queries for our products (Indian Food, Sweets, Snacks, Chaat etc) and about ingredients, allergen information etc

* Ensure that Equipment’s and fridge/freezers are working properly at all times and note their temperature in FCP everyday.

* Check and maintain all stock levels

* Ensure the printers are operating and has enough paper.

*Ensure all fridges are stocked properly with all drinks before and end of your shift.

* Ensure wastage must be kept at a minimum.

* Ensure all work area are clean/hygienic at all times.

* Supervise other staff, delegate various duties to them and constantly evaluate their performance. Help Manager/ Assistant manager to maintain and update staff time rosters.

* Report abnormal staff behavior to manager.

* Ensure that excellent standards of customer service are upheld

* Ensure that other staff are upholding customer service standards Take up customer complaints Assist manager/Assistant Manager in planning and executing promotions & local marketing See to it that cleaning staff maintain hygienic standards

* Check all snacks & sweets on regular basis kept for retail sale for expiry date and to make sure they are fit for human consumption

* Pack all loose sweets in appropriate sweet boxes as per customer order and gift wrap the boxes as and when required.

* Plating of hot food as prepared by chefs for Thalis, Sizzlers, Kulcha & Paratha combos, combo platters etc.

* To work at Front of house / POS as and when required and as explained above.

* Suitable candidate should have knowledge of Indian Food (North Indian, South Indian, Indo-Chinese etc), Sweets, Snacks, Chaat items and knowledge of ingredients used.

* Please mention your NZ citizenship / Resident or Visa status.


Shivani Foods Ltd

Job type:

Full Time

Hours of work:

Hours are variable


Auckland City