Customer Ambassador

Job Description

A LITTLE BIT ABOUT GO

GO Rentals is a well-established market leader and an award-winning company who have been operating in NZ for 20 years. With so much demand for our great service, we are looking for an outstanding Customer Ambassador to join our team.

Our awards include:

2020 & 2018 Canstar Award for NZ's Favourite Hire Car Company

2018 NZ Tourism Award Winner - ServiceIQ Visitor Experience & Finalist 2019 for Visitor Experience

This means you'll be working for the absolute best in the business!

WHAT ARE WE LOOKING FOR?

An enthusiastic, customer focused all-rounder to join our exceptional team. This is a full-time permanent role where you will be responsible for looking after our customers' needs every step of the way - from `meeting and greeting’ to `planning and booking’ to ensuring our customers `GO love every moment’ of their journey.

WHY WORK FOR GO?

You’ll work in a high-energy, fast paced environment, have opportunity to grow and develop a career, whilst working with the best Manager ever. What we do at GO is also centred around our values; and our commitment to each other; which is all about working together; striving for excellence and ultimately to be the 'most loved car rental company'.

You will be responsible for:-

  • Offering GO products and services
  • Providing travel tips and exceptional service
  • Pick up and Drop off of vehicles
  • Processing customer hire payments/daily balancing etc
  • Completing general administrative duties
  • Managing customer and booking queries

WHAT YOU’LL NEED

At least 2+ years proven customer service experience; the ability to demonstrate exceptional communication skills both written and verbal, and outstanding attention to detail. You must have as a minimum a restricted driver's licence (with the ability to sit your full within the next 3-6 months) and be able to work rostered shifts, which includes weekends. Preference will be given to those who can drive manual as well as automatic vehicles (but this is not essential).

PERKS AND BENEFITS

Staff Vehicle Hire Discounts, Employee of the Month, Cake Day; BBQ's plus lots of other surprise and delights.

WHAT MAKES US DIFFERENT?

We install the feeling of working as part of a 'family' in our staff and believe it is important to enjoy coming to work every day. GO Rentals pride themselves on employing motivated and enthusiastic people and provide a supportive environment where employees can grow and develop their careers.

Customer Ambassador

GO (Auckland) Rentals

Job type:

Full Time

Hours of work:

40

Location:

Queenstown

Wage:

$20.00 - $25.00 per hour

Listed:

21-04-2021

Closes:

21-05-2021

Reference:

439754-ORT