Automotive Service Advisor

Job Description

Job reference - 650726

  • Large franchise dealer
  • Busy role
  • Prior relevant experience is top priority

Access 29 years of our client relationships and connections and find your next job.

The company

Our client, a large volume franchise dealership, is looking for a top Service Advisor to join their busy team.

This dealership prides itself on delivering professional customer service and they are looking for an experienced Service Advisor to hit the ground running.

The role

  • Booking in customer vehicles
  • Dealing with customers from vehicle drop off through to vehicle pick up
  • Listening to customer concerns and passing information on to technicians
  • Liaising with technicians on work done and updates on vehicles
  • Gaining approval from customers for certain repairs
  • Up selling of additional services Keeping the customer up to date on the progress of their vehicle repairs Arranging courtesy vehicles when required
  • Providing excellent customer service at all times
  • Working with job cards, invoicing, payments etc.


  • At least 3 years of prior experience as an automotive Service Advisor
  • Professional personal presentation
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Team player
  • Ability to solve problems and deal with difficult customers
  • Ability to work under pressure
  • Ability to prioritise and work efficiently

In return

You will be working for a well established company offering career growth opportunities and remuneration reflecting your experience.

How to apply

This vacancy is only open to NZ citizens, residents, and those with Open Work Visas.

If reading online, click the APPLY NOW section and submit your application online.

For more information or a confidential discussion, you can call from mobile or landline on Freephone 0800 67 57 47, or +64 9 271 3200.

Automotive Service Advisor

Automotive Employment (NZ) Limited

Job type:

Full Time

Hours of work:



Auckland City, Franklin, Manukau City, North Shore City, Papakura, Waitakere City


$60,000 - $90,000 per annum + commission