Working on the counter and driving vehicles as required by the business. Rental Operations Agents (ROAs) working week will be split between the counter and the grooming bay cleaning, preparing and parking vehicles for rent. Identifying and reporting vehicle damage is also a key responsibility. In the service facility Rental Operations Agents ensure our customers have a positive experience of Apex by providing a superb level of customer service. Achieving sales and Net Promoter Score (NPS) targets are integral to the position. Requirements: • Valid full NZ Driving license • Previous customer service experience preferred but not essential • Should be able to work in a team as well as off own initiative • Computer proficient • Fluent level of written and spoken English •